Boutique Store Manager

Based in San Francisco, the Margaret O'Leary clothing company is renowned for its beautiful collections of cutting-edge knitwear and sportswear. We are currently looking for a dynamic, sales-driven, and experienced Store Manager for our NEWEST boutique located at 3911 Market Street Edina, MN 55424.

If you have a passion for sales and styling, a background in clienteling, and a proven track record of beating your sales goals, we want you!

OBJECTIVE:

To create a unique, enjoyable, and personal shopping experience; embracing the Margaret O'Leary lifestyle and brand image. Responsible for the management of all aspects of the boutique experience, notably the development of a best-in-business team focused on achieving sales goals while ensuring the cultivation of a loyal brand following.

The Store Manager is the ‘local owner’ of the Margaret O'Leary brand direction and focus. Boutique Store Managers work a Tues-Sat schedule unless the needs of the business change. This can include holiday hours and/or staffing needs.

In this position you will lead the retail business including sales, training, visual merchandising, event planning, customer care and community outreach. As well as managing the boutique team as well as interfacing, on a daily basis, with other Store Managers around the country while reporting to the Director of Retail Stores.

All applicants must be sales driven and offer outstanding customer service. Boutique management is preferred.

RESPONSIBILITIES INCLUDE:

People

• Lead, mentor, and motivate the boutique team in all aspects of the business by maintaining a knowledgeable leadership presence.
• Manage and deliver a high level of customer service, operations, merchandising standards, and loss prevention
• Train the team to use clientele resources to develop a loyal, repeat customer base.
• Identify strengths and opportunities in team members and provide constructive, ongoing feedback to support team development.
• Execute ongoing training to promote internal growth and development and ensure all employees are fully trained on their positions.
• Recruit, hire, and maintain quality staff in accordance with store needs.

Presentation/Product

• Plan and execute visual merchandising in keeping with company standards.
• Train team on product knowledge and their ability to communicate the Margaret O'Leary aesthetic to clients.
• Ensure daily restock and a clean store at all times.
• Communicate product performance observations and offer feedback to the Regional Manager, Retail Operations Manager and others at Corporate.

Process

• Ensure all sales goals are being met or exceeded by maintaining a high level of business awareness, driving sales, and communicating store goals.
• Communicate daily goals while devising strategies for meeting goals
• Plan and execute events and create and manage an effective store schedule staying within set payroll guidelines.
• Educate the staff on all corporate communication and direction and manage all aspects of daily store operations.
• Maintain an organized store that follows all inventory control processes and lead quarterly physical inventory.
• Be an active participant in bi-weekly Manager conference calls
• Uphold all company policy and procedure.

We are committed to offering our team members a competitive salary, monthly bonus opportunity, 401 (k), full benefits, merchandise perks, generous discount and a positive, friendly working environment.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Retail Management: 1 year (Required)
• Retail sales: 2 years (Required)